Richard Schmidt and Phelps Memorial Hospital Center Honored with 2015 Good to Best Excellence in Room Service and Patient Satisfaction Award. Award was accepted on behalf of Phelps by John Teeling and Lori Gorman.
Phelps Memorial Hospital Center Receives 2015 Good to Best Award
About the Author: DM&A
DM&A is the largest, most diverse, full service, healthcare consulting firm in North America. The DM&A team consists of highly experienced, nationally recognized coaches bringing unparalleled knowledge and experience to each client location. DM&A is often hired to help organizations become the "Best of the Best" in the areas of food service, nutrition, environmental services and more. DM&A is home to the nationally acclaimed Destination 10 Performance Improvement Process. DM&A is also the leading authority in hospital room service implementation. Many of our clients win prestigious awards such as the Malcolm Baldridge National Quality Award, Food Service Director of the Month, Lifetime Achievement Award and achieve stellar HCAHPS and related patient satisfaction measurement outcomes. We are your solutions provider!
