“The scores are in, and it is official … staff in the Food and Nutrition Services (FANS) Department at Dickinson Memorial Hospital scored a perfect 100% for showing courtesy and respect to their patients when serving their meals in the four areas surveyed: Medical Unit, Surgical Unit, Intensive Care Unit, and OB Unit. Consequently, they were honored with the travelling trophy presented each month by the Journey to Excellence team in recognition of an area, which is living up to the standards of the internal performance improvement program.” More
Top Grades for Dietary Department at Dickinson Memorial Hospital
About the Author: DM&A
DM&A is the largest, most diverse, full service, healthcare consulting firm in North America. The DM&A team consists of highly experienced, nationally recognized coaches bringing unparalleled knowledge and experience to each client location. DM&A is often hired to help organizations become the "Best of the Best" in the areas of food service, nutrition, environmental services and more. DM&A is home to the nationally acclaimed Destination 10 Performance Improvement Process. DM&A is also the leading authority in hospital room service implementation. Many of our clients win prestigious awards such as the Malcolm Baldridge National Quality Award, Food Service Director of the Month, Lifetime Achievement Award and achieve stellar HCAHPS and related patient satisfaction measurement outcomes. We are your solutions provider!
