Mission
Our mission is to provide clients with the best possible solution for their café regardless of size, operating budget or location. We strive to provide vision, concepts, menu plans, branding and retail standards that will increase sales, increase customer satisfaction, enhance public perception of the organization, and deliver a new level of culinary standards while increasing the pride of the foodservice staff.
Retail 360 Suite of Services
Your café operation has its own standards, recipes, point of sale and merchandizing components. Our services and deliverables will be custom tailored to your individual operation based on a Café Assessment which will consist of a two day on-site visit based on retail and culinary standards. The assessment will evaluate café concept, menus, goals of the organization, customer survey studies, sales and the potential of the café based on current staffing levels and talent.
- Overall Retail Standards and Best Practice
- Regional Hot Food Bar Standards (Steam table or Heated Shelf)
- Grill Station Standards
- Pizza & Pasta Station Standards
- Deli Station Standards
- Salad Station Standards
- Grab And Go Standards & Merchandizer
- Action Station Standards
- Portable Food Cart Standards
- Presentation Standards for all Food, Beverage and Packaged Products
- Cashier and Point of Sale Standards
- Customer Service Standards
- Condiment Standards
- Beverage Programs (i.e., Starbucks, Coke, Pepsi)
- Dessert & Baking Programs
- Carry Out Programs or Home Replacement Meals
- Signage Programs
- Healthy Choice Menus And Concepts (i.e., Red Apple Programs)
- Retail Customer Survey
- Best Practice for Café Marketing